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Tu aliado

Viva becomes in

Tu aliado

Discover a new payment option to keep flying at the best price

TUA img
Sigue viajando

Viva helps you stay on budget by allowing you to pay the TUA later

  • CheckBook your flight today and pay the TUA later, which can make up to 60% of the cost of your flight
  • Check Enjoy more trips
  • Check Stay on budget
  • Check Pay later without any additional cost

What is the TUA?

The Airport Departure Fee (TUA) is a charge that Mexican airports apply to all passengers for the use of the facilities and services of the terminal building.

  • The amount varies depending on the airport where the flight originates. Prices can vary between destinations and change without prior notice.
  • The charge is based on several factors such as your destination, whether the flight is domestic or international, as well as other factors in accordance with applicable Mexican Laws .
  • The TUA applies only to passengers two years and older.

This is included in your ticket price

When purchasing a flight with Viva,
the amount paid is broken down as follows:

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Your payment to Viva*

  • Check Safe and reliable flights
  • Check Low rates
  • Check Extra services
  • Check Printed boarding Pass
  • Check Check-in and boarding staff
  • Check Baggage Transport
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What you pay to the airport

  • Check Airport Departure Fee (TUA) with tax included
  • Check Airport security
  • Check Use of restrooms
  • Check Use of boarding gates
  • Check Public spaces and airport shops
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What you pay to the government

  • Check Taxes on the ticket price
  • Check Taxes for additional services
  • Check Additional taxes (international flights)

*Depending on the fare you purchased

Aplaza pago

Did you purchase a ticket and decide to pay the TUA later?

Complete the payment by clicking the following button

Preguntas frecuentes

Frequently Asked Questions (FAQs)

What happens if I do not pay the TUA?

The TUA must be paid in order to check-in. If not paid, it must be collected at the Viva counters while checking-in at the airport.

It is essential the payment has been completed in order to travel.

Where can I pay the TUA if I did not pay at the time of booking?

You are able to pay before your flight on our website under My Flight section, Viva Stores, Call Center, or while checking-in at the airport.

What forms of payment are accepted for the TUA?

Learn about payment options on our website, Viva Stores, Call Center, or while checking-in at the airport.

Can I pay the TUA after my flight?

No. You must pay the TUA to be able to check-in. You can pay online or directly at the airport. If you do not pay the TUA you will not be able to travel.

How much does the TUA cost?

The price depends on each airport and the airport group which manages it. Here you can check the most up-to-date pricing.

How is the TUA factored into my fare?

The charge is applied for each outbound airport and for each passenger on the reservation. On a roundtrip flight, the TUA will be charged for the departure airport of each flight and for all passengers on the reservation.

Who is exempt from paying the TUA?

Passengers traveling under the age of two are exempt, as well as passengers making a connection, meaning the TUA is only paid on the departing and returning flight, not paid for the connecting flight segment. Passengers with a layover, less than 24 hours, arriving from an international destination, are also exempt from paying the TUA.

TUA payment options

Booking process Pay later
Up to 72 hours before departure time Before fligh check-in closes
Website Card
Credit and debit
Check Check Check
Cash
OXXO and Banamex
Check Check Check
Cash
Other establishments
Check
Scotiabank
Viva Points
Check Check Check
Viva Cash Check
Others Check
Viva
Stores
Card
Credit or debit
Check Check
Cash Check Check
Call Center Card
Credit or debit
Check Check
Airport
counters
Card
Credit or debit

From two hours before the flight departure time

All you need to fly

Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. 66600
Call Center
Mexico (Toll free) 81 82 150 150
United States +1 866 FLY VIVA (+1866 359 8482)

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Monterrey International Airport. Terminal C, Miguel Aleman highway Km 24, Apodaca, NL, Mexico, C.P. 66600
Call Center
Mexico (Toll free) 81 82 150 150
United States +1 866 FLY VIVA (+1866 359 8482)